Dc44 Privacy Policy — Your Data is Fully Secure

Dc44 (https://dc44.bet) is an online gaming and betting platform based in Bangladesh. This privacy policy applies to our website, mobile app, and all related services. It takes effect whenever you register, log in, place a bet, or use our platform in any way.

This policy explains what data we collect, how it's used, who it may be shared with, and how we keep it safe. We believe transparency is the best form of protection.

By using this platform, you agree to this privacy policy. If you have any concerns, please contact our support team — we're happy to assist.

Dc44 only collects information that is necessary to provide a safe and reliable service. We do not ask for anything beyond what is needed. Full details are outlined below:

Information collected at registration:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• Password (stored in encrypted form — we cannot read it)
• District and division of residence

Information collected during KYC verification:

• Scanned copy of National ID or Passport
• Selfie or live face verification photo
• Bank or mobile banking account details (for payment verification only)

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Time spent on the site and pages visited
• Cookies & Session Data (see details below)

Transaction Information:

• Deposit & Withdrawal History
• Betting History & Game Activity
• Bonus Usage Records

Dc44 uses your information only for specific, defined purposes. Every piece of data has a clear reason behind it and is never used beyond that purpose.

For any use of your data beyond what is stated here, we will seek your separate consent beforehand. If anything is unclear, please reach out to our support team.

Dc44 never sells your personal data. However, limited information may be shared with trusted parties to operate our services:

• Payment Provider: Data required to process transactions via bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
• Game Provider: The game provider whose games you play may receive limited data to ensure fair play.
• KYC Service: Specialized third-party services used for identity verification. All are GDPR-compliant.
• Cybersecurity: Security partner for fraud and money laundering prevention.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or a lawful request from a regulatory authority.

The dc44 website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: These are essential for login sessions and security — the site cannot function without them.
• Performance Cookies: To identify where issues occur on the site — helping us improve our service.
• Functionality Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

You can disable cookies through your browser settings, though some features may not work as a result. When you first visit the site, we'll ask for your cookie preferences — you can choose what to allow.

Dc44 does not keep your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For as long as your account remains active, and for up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after verification (as required by law).
• Gaming logs: 3 years for responsible gaming monitoring.
• Marketing Data: Deleted immediately upon withdrawal of consent.

You have several important rights under dc44's privacy policy. Our goal is to make sure you understand them and can exercise them with ease.

Dc44 uses industry-standard technology and practices to protect your data — and we back that up with action, not just words.

• SSL/TLS Encryption: All data transferred between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Option to enable two-factor authentication on your account.
• Firewall & DDoS Protection: Advanced measures to protect our servers against cyberattacks.
• Regular Security Audits: Regular security assessments are conducted by independent third-party experts.
• Staff Training: Access to customer data is strictly limited, and all relevant staff are trained on data privacy.
• Data Breach Protocol: In the event of a data breach, we will notify affected users within 72 hours.

Dc44 strictly does not provide services to anyone under the age of 18. Our platform is not intended for children or minors.

• Date of birth is verified at the time of registration.
• Age verification is carried out through the KYC process.
• If it is found that a minor has registered, their account is immediately closed and all associated data is deleted.
• If parents have any concerns, they can contact us at support@dc44.bet — we will act promptly.

Dc44 may update this Privacy Policy when needed. For any significant changes, we will take the following steps:

• A notification will be sent to your registered email address.
• The "Last Updated" date on this page will be revised accordingly.
• You will be notified at least 14 days in advance of any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page every few months to stay up to date with our latest policy.

For any privacy-related questions, requests, or complaints, please get in touch with us. We respond in Bengali and will resolve your matter within 30 days.

• Email: support@dc44.bet
• Live Chat: Log in to the platform and start a chat directly.
• Response Time: Usually within 24–48 hours.